Contact our drainage team

Send your details using the quote form and we'll get back to you quickly.

Coverage: Area-based, serving Aberdeen and surrounding areas

Hours: 24/7 emergency response

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Areas we cover across Aberdeen and surrounding areas

Our drainage engineers cover the whole of Aberdeen and surrounding areas, from the city centre around Union Street and the harbour through to Dyce, Westhill, Portlethen, Stonehaven, Inverurie, Ellon, Peterhead, and Banchory. Whether you live in a granite tenement flat in the West End, a semi-detached home in Bridge of Don, or a modern family home in Westhill, we have engineers positioned to reach you quickly. We service both residential and commercial properties of all sizes, handling everything from a single blocked sink to complex drainage networks serving multi-unit buildings.

Business hours and availability

Our standard appointment slots run Monday to Saturday, 8am to 6pm. For planned work such as CCTV surveys, maintenance jetting, and non-urgent repairs, we offer flexible booking including early morning and weekend slots. For urgent drainage issues — flooding, sewage backup, or any situation posing a health risk — our emergency response team operates 24 hours a day, 7 days a week, 365 days a year, including bank holidays. Emergency calls are answered immediately by our dispatch team, not a call centre.

Drainage emergency?

If you are dealing with flooding, sewage backing up into your property, or any drainage failure that presents an immediate risk to health or property, send us an enquiry straight away. Our emergency engineers carry pumping equipment, jetting gear, and repair materials, and are available around the clock. Do not wait for the problem to worsen — the sooner we arrive, the less damage your property will sustain.

Request a quote online

What to tell us in your quote request

Including these details helps us dispatch the right engineer with the right equipment, giving you the fastest possible resolution:

✓ The type of problem you are experiencing — blocked drain, slow drainage, flooding, bad smell, or sewage backup
✓ Which fixtures are affected — toilet, sink, bath, shower, external drain, or manhole
✓ Your property type — house, flat, tenement, bungalow, or commercial premises
✓ Whether the issue is inside the property, outside, or both
✓ How long the problem has been occurring and whether it is getting worse
✓ Your postcode, so we can provide an accurate response time estimate

Frequently asked questions

How quickly will you respond after I get in touch?

We aim to get back to you promptly during business hours after you submit our online form. Emergency callouts are dispatched straight away, with engineers responding promptly and urgent jobs prioritised across Aberdeen and surrounding areas.

Do you charge for callouts or quotes?

No. We never charge a call-out fee. Our engineer will assess the situation on site and provide a clear, fixed-price quote before any work begins. You only pay if you choose to go ahead with the work.

What areas do you cover?

We cover all of Aberdeen and surrounding areas including Aberdeen, Dyce, Westhill, Portlethen, Stonehaven, Inverurie, Ellon, Peterhead, Banchory, and all surrounding neighbourhoods. If you are unsure whether we cover your area, send us an enquiry and we will confirm.